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Multi-purpose Properties

Multi-purpose property billing solutions

Tackling the Complexity of Mixed-Use Property Utilities

Managing utilities in multi-purpose properties is notoriously complex. These properties often combine commercial, industrial, residential, and governmental spaces, each with different meters, tariffs, and customer types. They may also include a mix of prepaid and postpaid billing.

Catering for vacant units and common areas adds further complexity. Varied reading and billing schedules, along with multiple utility providers in some cases, increase the challenge.

These properties frequently experience changing tenancies and repurposing of units—industrial spaces may become commercial, commercial spaces may become residential, and units may be subdivided or merged. Meeting the utility needs of such multi-purpose properties requires significant man-hours and multiple, often costly, systems.

The Smarter Way to Manage Multi-Purpose Properties

The WeBill Portfolio Module enables the dynamic repurposing and reclassification of units within a property without the loss of any historical configurations. Repurposing and reclassification complexities are simplified and centralised. Capturing renovation changes will guarantee utility integrity.

Multi-purpose properties have intricate common property implications. WeBill has the ability to easily and intuitively fine-tune even the most complex common area requirements. Almost any common area contractual definitions can be reflected within WeBill.

Varying reading and billing schedules can be consolidated by WeBill to continuously provide accurate and up-to-date utility revenue balance. The Organisation is constantly aware of potential losses and risks emanating from the building’s utility usage.

Utility interruptions within complex buildings can have far-reaching consequences for valuable tenants. In many instances, these interruptions go unnoticed by the building managers. WeBill’s robust alerting and fault reporting coupled with straight-through processing to the Field Manager, ensure emergency situations are dealt with immediately.